City Pop 2NIGHT Zurich
Check-in from 3:00 PM. Check-out by 11:00 AM. Check-in must be completed online before arrival. Once completed, you will receive the access codes.
You do not have to pay city tax during your stay at City Pop 2NIGHT Zurich.
Yes, a luggage storage room is available free of charge on the day of arrival from 8:00 AM (subject to availability). You can access it with the same code as your apartment. Please note that luggage storage is not available on the day of departure, as access codes expire at check-out. Alternatively, self-service lockers are available at Zurich HB (central station) from CHF 5.00.
Just leave the room and close the door. After check-out time, you cannot re-enter. Make sure to leave everything that belongs to City Pop in the apartment.
The rooms do not have a full kitchen, only a kettle and a minibar.
Yes, for short stays cleaning is scheduled every 3–4 days. For long stays (more than 28 days) we clean the room every 2 weeks (+/- 1 day) to keep your space fresh and comfortable.
Unfortunately no, pets are not allowed – except for service dogs (documentation required). Thank you for your understanding.
Yes, we can issue an invoice on request. If you need one, contact us at [email protected] and we will be happy to help.
Yes, but it depends on the policies of the booking site you used. Please contact the support team of the platform where you booked for any changes.
Yes, the building is fully accessible for wheelchair users. There is also a room specifically designed to be wheelchair accessible.
• European emergency number (all services): 112
• Police: 117
• Ambulance / Medical emergency: 144
• Fire brigade: 118
Yes, an iron and ironing board are available in the laundry room.
Yes. To ensure a comfortable and relaxing stay for all our guests, we kindly ask you to keep noise to a minimum between 10:00 PM and 7:00 AM. During these hours, please avoid loud music, parties or other activities that may disturb other guests.
Yes, baby cots are available on request. Please contact our support team in advance at +41 44 545 31 76 or write to us at [email protected], and we will be happy to arrange one for you.
You can dispose of your waste in the bins located in the inner courtyard of the building, accessible via the stairs on the ground floor.
Contact our support team at +41 44 545 31 76 or write to us at [email protected] — we will be happy to help.
There is no private parking at the property. The nearest public parking is located right in front of the building. The property does not provide parking, so guests who need it must arrange it themselves.
Contact our support team at +41 44 545 31 76 or write to us at [email protected]. The team is available 24/7.
You can park your bike on level -1 in our dedicated bike parking area.
No, smoking is strictly prohibited inside the building, including balconies and terraces. Please note that a penalty of CHF 200.00 will be charged in case of smoking. Triggering the smoke alarm inside the room may result in a penalty of CHF 2000.00.
No, unfortunately we do not offer laundry service in this building.
We currently do not offer apartment viewings. However, you can be sure to receive a comfortable apartment in the category you have selecte
Yes, several tram lines (e.g. 4, 8, 13, 17, 50, 51) and night buses (N2, N12) are within walking distance of City Pop 2Night, making it very easy to get around Zurich by public transport.
Yes — monthly stays are available. You can easily book through our website www.citypop.com.
Check-in starts at 3:00 PM, however you can contact our support team in advance and, if the apartment is ready earlier, we will do our best to welcome you.
Check-out is at 11:00 AM, however you can contact our support team in advance and, if possible, we will try to accommodate your request.
We do not have a physical reception, so all check-ins are handled online — quick, simple and available at any time. Our support team is available 24/7.
No problem — your access code works 24/7, so you can arrive whenever you prefer. Just make sure to complete check-in by 9:00 PM.
If you have successfully completed the online check-in, you will receive the access code on the day of check-in. Remember that you can complete the online check-in starting from the day of your booking – it only takes a moment. And if you need anything, our support team is always ready to help.
Yes, a valid ID or passport is required and must be uploaded online during the check-in procedure.
Yes, contact us to extend your stay.
Yes, you can complete it using a laptop or tablet — whatever is most convenient for you.
There are no keys, access is completely digital.
Yes — high-speed Wi-Fi is included, so you can stream movies, work or relax online without interruptions.
Yes, fresh towels and clean linen are included for your comfort.
Yes, every room is equipped with its own TV for your entertainment.
Yes, we provide all the essentials, including shower gel, shampoo and conditioner, so you can travel light and feel at home.
Yes, contact our support team and they will be happy to take care of it for you. Please note that the request may not be fulfilled at any time of day (e.g. at night).
Unfortunately no, there is no dishwasher in the room.
Yes, all our rooms are equipped with blackout curtains to ensure you have a comfortable rest.
No, we do not have microwaves in the rooms.
No, safes are not available in the rooms.
We cannot guarantee a specific apartment, but we will try to accommodate your request. In any case, all our units are equipped with soundproof windows.
You can always ask our team, but we cannot guarantee specific apartments or particular floors.
Yes, please contact the platform where you made the booking. Refunds are handled according to the rate and conditions under which you booked. If you booked directly through our website, write to us at [email protected] and we will be happy to help.
No, we do not provide a separate contract. By making your booking, you simply accept our Terms and Conditions.
Yes, the building is equipped with elevators.
No, please arrange to pick up the parcel yourself or have it delivered to the nearest pickup point.
Contact our support team immediately. Any damages may be charged according to the extent.
No, extra beds are not available in the apartments.
Contact our support team as soon as possible. We will do our best to help you.
Yes, all apartments are equipped with a hairdryer.
No problem — your code can be recovered by contacting our support team.
No, candles and open flames are not allowed for safety reasons.
No, adapters are not provided.
Yes, the building is equipped with fire safety systems in accordance with regulations.
Yes, all apartments with a kitchen are equipped with a kettle and a coffee machine.
Requests can be noted, but we cannot guarantee specific locations.
No, slippers are not provided
Yes, the building is protected by controlled access and digital entry systems.
Yes, all rooms are equipped with heating to keep you warm and comfortable.
No, we do not provide official residence registrations or residence certificates for long-term stays.
Unfortunately, we do not offer luggage storage as we do not have a reception.
Yes, guests must be at least 18 years old or accompanied by an adult. Please note that if the accompanying adult is not the parent of the minor, a letter of authorization signed by the parent or legal guardian must be presented.
The number of guests allowed depends on the booking category, with a maximum of 2 adults.
Our support team is available 24/7 — ready to help you with anything you may need during the day. Contact us at the phone number: +41 44 545 31 76.
No, this service is currently not available.
All our rooms are designed to accommodate up to 2 guests.
Yes, there is a gym that each guest can use for free.
City Pop 2NIGHT Basel
Check-in from 3:00 P.M. Checkout until 11:00 A.M. Check-in must be completed online before arrival. After completion, you will receive your access codes.
You’ll conveniently pay the city tax online as part of the check-in process — quick, easy, and all done in a few clicks. The amount is CHF 4.20 /day/person.
There is currently no luggage storage unit – Thank you for your understanding.
Simply leave the room and close the door. After the check out time, you cannot enter your room again. Please make sure to leave anything that belongs to City Pop inside the apartment.
All units come with a fully-equipped kitchen, except for the Easy category which has a kitchenette (oven, kettle, and mini fridge).
Yes, for short stays, cleaning is provided every 3–4 days (depending on the lenght of the stay). For long stays (more than 28 days) we clean your room every 2 weeks (+/-1day) to keep your space fresh and comfortable throughout your stay.
Unfortunately, no- pets aren’t permitted – unless they are service dogs (documents are required). Thank you for understanding.
Yes, we can provide an invoice upon request. If you need it, please contact us at [email protected], and we will be happy to assist you.
Yes, but it depends on the policies of the booking website you used. Please contact the support team of that platform for assistance with any changes.
Yes, the building is fully accessible for wheelchair users. There also room ideally designed to be accessible for wheelchairs. Guests must inform us abot the need to have a wheelchair room assigned before the check in.
• Police: 117
• Ambulance: 144
• Fire Brigade: 118
• General European Emergency: 112
Yes, ironing facilities are available in the laundry room and also on the 2nd, 4th and 6th floors next to elevator.
Yes. To ensure a comfortable and relaxing stay for all our guests, we kindly ask that noise levels be kept to a minimum between 10:00 P.M and 7:00 A.M. During these hours, please avoid loud music, parties, or other activities that may disturb other guests.
No, our rooms don’t have balconies, but they are cozy and comfortable.
Yes, baby cots are available upon request. – just contact our support team in advance at +41 44 545 31 71 or email us at [email protected], and we’ll be happy to arrange it for you.
You can dispose of your trash in our waste room, located inside the building on the ground floor. Use your door code to access it. Please do not leave any garbage on the street, as the city may issue fines starting from EUR 200.00. Also, please do not leave your garbage outside your room. Our housekeeping team will not take them unless it is your room’s cleaning date. Additional fines may be applied.
Please contact our support team at +41 44 545 31 71 or email us at [email protected] — we’ll be happy to help.
We offer an underground parking with a daily cost of CHF 15 /night for the short term guests and CHF 6 /night for the long term guests (stay above 28 nights). You can contact us for the instructions. Please note that you can park your car from 3:00 P.M. on the day of check-in, but it must be removed from the car park by 11:00 A.M. on the day of check-out.
Contact our support team at +41 44 545 31 76 or write to us at [email protected]. The team is available 24/7.
You can park your bike on level -1 in our dedicated bike parking area.
No, smoking is strictly prohibited anywhere inside the building, including on balconies and terraces. Please note that a fee of CHF 200.00 will be charged in case of smoking. Triggering the smoke alarm inside the room may result in a fee of CHF 2000.00.
Laundry is available in the building. We use the WeWash system — just download the app, and you can easily use both the washing machines and dryers. They are in -1 floor. You just follow the instructions on the info plates on the doors.
Yes, it is possible to view the apartment before booking. Please send us an email at [email protected] to schedule an appointment to see the room category you wish to book.
Yes, there is public transport close by. You can catch bus lines 36 and 46 (stops Stücki/ Hochbergerstrasse) right nearby for quick access around the city, and tram lines 8 (stop Kleinhüningen) or 17 (stop Wiesenplatz) are also within a short walk — all of which connect you to central Basel, including the City Pop 2N Basel and other main areas.
Yes — monthly stays are available.
Check-in starts at 3:00 P.M, however you can contact our support team in advance to ask, and if your apartment is ready earlier, we will do our best to check you in.
Check-out is at 11am, however you can contact our support team in advance, and if possible, we will try to accomodate your request.
We don’t have a physical reception, so all check-ins are handled online — quick, simple, and available anytime. Our customer support team is happy to assist you 24/7
No worries — your door code works 24/7, so you can arrive whenever you like. Just make sure to complete the check-in before 9:00 P.M.
If you have successfully completed the online check-in, you will receive your access code on the day of check-in. Please remember that you can check-in online from the day of your booking onwards – it only takes a moment. And if you need anything along the way, our support team is always ready to help.
Yes, a valid ID or passport is required and will be uploaded online during the check-in process.
Yes, please contact us to extend your stay.
Yes, you can complete it using a laptop, tablet — whatever is most convenient for you.
There are no keys, access is fully digital.
Yes — high-speed Wi-Fi is included, so you can stream, work, or relax online without any interruptions
Yes, fresh towels and clean bed linens are included for your comfort.
Yes, every room comes with its own TV for your entertainment.
Yes, we provide all the essentials, including shower gel and shampoo, so you can travel light and feel at home.
Yes, please contact our Support team, and they’ll be happy to take care of everything for you. Just note that your request cannot be accomodated all day long (e.g. during night).
Yes, in all apartments that include a kitchen. Easy rooms do not have a dishwasher.
Yes, all our rooms are equipped with blackout curtains to ensure a comfortable, restful sleep.
Yes, every unit that has a kitchen is equipped with an oven that can also be used as a microwave.
No, safes are not available in the rooms.
We can’t guarantee a specific apartment, but we can try to accomodate your request. In any case, please note that all our units are equipped with sound-insulating windows.
You can alwayas ask to our team but we’re not able to guarantee specific apartments or floor levels.
Yes, please contact the platform where you made your reservation. Refunds are handled according to the rate and conditions you booked. If you booked directly through our website, feel free to email us at [email protected] and we’ll be happy to help.
No, we don’t provide a separate contract. By making a reservation, you simply agree to our Terms and Conditions.
Yes, the building is equipped with lifts.
Yes, you can receive parcels at our location.
Please contact our Support team immediately. Any damages may be charged depending on the extent.
No, extra beds are not available in the apartments.
Please contact our Support team as soon as possible. We will do our best to assist you.
Yes, all apartments are equipped with a hairdryer.
No worries — your access code can be retrieved by contacting our Support team.
No, candles and open flames are not permitted for safety reasons.
No, power adapters are not provided.
Yes, the building is equipped with fire safety systems in accordance with regulations.
Yes, all apartments with a kitchen are equipped with a kettle and a coffee machine.
Requests can be noted, but specific locations cannot be guaranteed.
No, slippers are not provided.
Yes, the building is secured with controlled access and digital entry systems.
Yes, all rooms are equipped with heating to keep you warm and comfortable.
Yes, if you require proof of residence in Basel, please email us at [email protected]
Unfortunately, we do not offer luggage storage, as we do not have a reception area.
Yes — guests must be 18 or older, or accompanied by an adult. Please note that if the accompanying adult is not the child’s parent, a letter of authorisation signed by the child’s parent or guardian must be presented.
The number of guests permitted varies depending on the booking category, with a maximum of 3 adults or 2 adults and 2 children.
Our support team is here for you 24/7 — ready to help with anything you may need throughout the day.
Please contact the phone number: +41 44 545 31 71.
Yes, please contact customer support at the following email address [email protected]. The cost is 10 CHF as a deposit, which is deducted only once.
The Basel Card will be send to you 12-14h before your check in time. Kindly note that you need to complete the check-in correctly (First name, Last name, Email, Phone number, ID) to receive it. Make sure that you check your spam/junk folders.
You just need to show them your booking confirmation – no reservation is needed.
All our rooms are designed to accommodate up to 2 guests. Some rooms are equipped with sofa beds and can accommodate additional guests (up to 3 adults or 2 adults and 2 children), subject to availability.
Yes, baby changing station is available on the -1 floor in the women’s bathroom.
Yes, if the category has a kitchen , it comes fully stocked with everything you need to cook comfortably. You’ll find plates, cups, cutlery, pots, pans, and all the essentials to make you feel right at home.
Not all apartments have desk or working space, but we have the home office area on the 1st floor.
Yes, there are communal areas, including a library, a pool table, a terrace and a TV room. We also offer home office spaces and a conference room.
Breakfast is not included in the price. You can add it when you book or after booking through your personal area (price is displayed there)
City Pop 2NIGHT Geneva
Check-in from 3:00 P.M. Checkout until 11:00 A.M. Check-in must be completed online before arrival. After completion, you will receive your access codes.
You’ll conveniently pay the city tax online as part of the check-in process — quick, easy, and all done in a few clicks.The amount is CHF 4.25 /day/person.
There is currently no luggage storage unit – Thank you for your understanding.
Simply leave the room and close the door.
After the check out time, you cannot enter your room again. Please make sure to leave anything that belongs to City Pop inside the apartment.
All units come with a fully-equipped kitchen.
Yes, cleaning is provided every 3–4 days including linen change
Unfortunately, no- pets aren’t permitted – unless they are service dogs (documents are required). Thank you for understanding.
Yes, we can provide an invoice upon request. If you need it, please contact us at [email protected], and we will be happy to assist you.
Yes, but it depends on the policies of the booking website you used. Please contact the support team of that platform for assistance with any changes.
Yes, the building is fully accessible for wheelchair users. There is also one room ideally designed to be accessible for wheelchairs.
• Police: 117
• Ambulance: 144
• Fire Brigade: 118
• General European Emergency: 113
Yes, ironing facilities are available in the laundry room
Yes. To ensure a comfortable and relaxing stay for all our guests, we kindly ask that noise levels be kept to a minimum between 10:00 P.M and 6:00 A.M. During these hours, please avoid loud music, parties, or other activities that may disturb other guests.
No, our rooms don’t have balconies, but they are cozy and comfortable.
Yes, baby cots are available upon request. – just contact our support team in advance at +41 43 234 75 35. or email us at [email protected], and we’ll be happy to arrange it for you.
The waste room is located outside the main entrance.
Leave the main entrance, turn right, and follow the wall. The waste room is located at the next door.
Please contact our support team at +41 43 234 75 36 or email us at [email protected]— we’ll be happy to help.
The property does not provide parking, so guests will need to make their own arrangements if parking is required.
Please contact our support team at +41 43 234 75 36or [email protected]. The support team is available for you 24/7
There is no indoor bike parking available. However, you can park your bike opposite the main entrance.
Please note that this is not a private bike parking area. Guests are fully responsible for their own bikes and belongings.
No, smoking is strictly prohibited anywhere inside the building, including on balconies and terraces. Please note that a fee of CHF 400.00 will be charged in case of smoking. Triggering the smoke alarm inside the room may result in a fee of CHF 1200.00.
We currently do not offer apartment viewings. However, you can be sure you will receive a comfortable apartment within the category you selected.
Yes, our property is just a 3-minute walk from the Geneva Stand stop, where trams and buses pass through, taking you to the city’s main attractions.
No, monthly stays are not available. The maximum stay is 28 days.
Check-in starts at 3:00 P.M, however you can contact our support team in advance to ask, and if your apartment is ready earlier, we will do our best to check you in.
Check-out is at 11am, however you can contact our support team in advance, and if possible, we will try to accomodate your request.
We don’t have a physical reception, so all check-ins are handled online — quick, simple, and available anytime. Our customer support team is happy to assist you 24/7
No worries — your door code works 24/7, so you can arrive whenever you like. Just make sure to complete the check-in before 9:00 P.M.
If you have successfully completed the online check-in, you will receive your access code on the day of check-in. Please remember that you can check-in online from the day of your booking onwards – it only takes a moment. And if you need anything along the way, our support team is always ready to help.
Yes, a valid ID or passport is required and will be uploaded online during the check-in process.
Yes, please contact us to extend your stay.
Yes, you can complete it using a laptop, tablet — whatever is most convenient for you.
There are no keys, access is fully digital.
Yes — high-speed Wi-Fi is included, so you can stream, work, or relax online without any interruptions
Yes, fresh towels and clean bed linens are included for your comfort.
Yes, every room comes with its own TV for your entertainment.
Yes, we provide all the essentials, including shower gel and shampoo, so you can travel light and feel at home.
Yes, please contact our Support team, and they’ll be happy to take care of everything for you. Just note that your request cannot be accomodated all day long (e.g. during night).
Yes, in all apartments that include a kitchen. Easy rooms do not have a dishwasher.
Yes, all our rooms are equipped with blackout curtains to ensure a comfortable, restful sleep.
Yes, we offer microwave in the S and M categories, while in the 2.5 category we have an oven
No, safes are not available in the rooms.
We can’t guarantee a specific apartment, but we can try to accomodate your request. In any case, please note that all our units are equipped with sound-insulating windows.
You can alwayas ask to our team but we’re not able to guarantee specific apartments or floor levels.
Yes, please contact the platform where you made your reservation. Refunds are handled according to the rate and conditions you booked. If you booked directly through our website, feel free to email us at [email protected] and we’ll be happy to help.
No, we don’t provide a separate contract. By making a reservation, you simply agree to our Terms and Conditions.
Yes, the building is equipped with lifts.
No, please plan to pick up your parcel yourself or have it delivered to the nearest parcel shop.
Please contact our Support team immediately. Any damages may be charged depending on the extent.
No, extra beds are not available in the apartments.
Please contact our Support team as soon as possible. We will do our best to assist you.
Yes, all apartments are equipped with a hairdryer.
No worries — your access code can be retrieved by contacting our Support team.
No, candles and open flames are not permitted for safety reasons.
No, power adapters are not provided.
Yes, the building is equipped with fire safety systems in accordance with regulations.
Yes, all apartments with a kitchen are equipped with a kettle and a coffee machine.
Requests can be noted, but specific locations cannot be guaranteed.
No, slippers are not provided.
Yes, the building is secured with controlled access and digital entry systems.
Yes, all rooms are equipped with heating to keep you warm and comfortable.
No, we do not provide official residency registration or proof of residence for long-term accommodation.
Unfortunately, we do not offer luggage storage, as we do not have a reception area.
Yes — guests must be 18 or older, or accompanied by an adult. Please note that if the accompanying adult is not the child’s parent, a letter of authorisation signed by the child’s parent or guardian must be presented.
The number of guests permitted depends on the category of booking, with a maximum of 2 adults.
Our support team is here for you 24/7 — ready to help with anything you may need throughout the day. Please contact the phone number: +420 277 096 209.
No, this service is currently not available.
All our rooms are designed to accommodate up to 2 guests.
Yes, if the category has a kitchen , it comes fully stocked with everything you need to cook comfortably. You’ll find plates, cups, cutlery, pots, pans, and all the essentials to make you feel right at home.
Each room has a dedicated space where you can work
City Pop 2NIGHT Schaffhausen
Check-in from 3:00 P.M. Checkout until 11:00 A.M. Check-in must be completed online before arrival. After completion, you will receive your access codes.
You’ll conveniently pay the city tax online as part of the check-in process — quick, easy, and all done in a few clicks.The amount is CHF 2.50 /day/person.
There is currently no luggage storage unit – Thank you for your understanding.
Simply leave the room and close the door.
After the check out time, you cannot enter your room again. Please make sure to leave anything that belongs to City Pop inside the apartment.
Rooms do not have kitchens, only a kettle and coffee machine.
Yes, cleaning is provided every 3–4 days including linen change
Unfortunately, no- pets aren’t permitted – unless they are service dogs (documents are required). Thank you for understanding.
Yes, we can provide an invoice upon request. If you need it, please contact us at [email protected], and we will be happy to assist you.
Yes, but it depends on the policies of the booking website you used. Please contact the support team of that platform for assistance with any changes.
No, our property is not wheelchair accessible.
• Police: 117
• Ambulance: 144
• Fire Brigade: 118
• General European Emergency: 112
No, there are no ironing facilities available.
Yes. To ensure a comfortable and relaxing stay for all our guests, we kindly ask that noise levels be kept to a minimum between 10:00 P.M and 6:00 A.M. During these hours, please avoid loud music, parties, or other activities that may disturb other guests.
No, our rooms don’t have balconies, but they are cozy and comfortable.
Yes, baby cots are available upon request. – just contact our support team in advance at +41 43 234 75 35. or email us at [email protected], and we’ll be happy to arrange it for you.
You can dispose fo your trash in our waster room, located at level -1
Please contact our support team at +41 43 324 75 35 or email us at [email protected]— we’ll be happy to help.
The property does not provide parking, so guests will need to make their own arrangements if parking is required.
Please contact our support team at +41 43 324 75 35 or [email protected] The support team is available for you 24/7
Unfortunately, we don’t have secured bike spots in the building
No, smoking is strictly prohibited anywhere inside the building, including on balconies and terraces. Please note that a fee of CHF 200.00 will be charged in case of smoking. Triggering the smoke alarm inside the room may result in a fee of CHF 2000.00.
We currently do not offer apartment viewings. However, you can be sure you will receive a comfortable apartment within the category you selected.
Yes, our accommodation is located right next to Schaffhausen Central Station, where buses and trains stop.
Yes — monthly stays are available. You can easily make a reservation through our website at www.citypop.com.
Check-in starts at 3:00 P.M, however you can contact our support team in advance to ask, and if your apartment is ready earlier, we will do our best to check you in.
Check-out is at 11am, however you can contact our support team in advance, and if possible, we will try to accomodate your request.
We don’t have a physical reception, so all check-ins are handled online — quick, simple, and available anytime. Our customer support team is happy to assist you 24/7
No worries — your door code works 24/7, so you can arrive whenever you like. Just make sure to complete the check-in before 9:00 P.M.
If you have successfully completed the online check-in, you will receive your access code on the day of check-in. Please remember that you can check-in online from the day of your booking onwards – it only takes a moment. And if you need anything along the way, our support team is always ready to help.
Yes, a valid ID or passport is required and will be uploaded online during the check-in process.
Yes, please contact us to extend your stay.
Yes, you can complete it using a laptop, tablet — whatever is most convenient for you.
There are no keys, access is fully digital.
Yes — high-speed Wi-Fi is included, so you can stream, work, or relax online without any interruptions
Yes, fresh towels and clean bed linens are included for your comfort.
Yes, every room comes with its own TV for your entertainment.
Yes, we provide all the essentials, including shower gel and shampoo, so you can travel light and feel at home.
Yes, please contact our Support team, and they’ll be happy to take care of everything for you. Just note that your request cannot be accomodated all day long (e.g. during night).
Unfornately not, there is not dishwasher in the room.
Yes, all our rooms are equipped with blackout curtains to ensure a comfortable, restful sleep.
Unfornately not, there is not microwave in the room.
No, safes are not available in the rooms.
We can’t guarantee a specific apartment, but we can try to accomodate your request. In any case, please note that all our units are equipped with sound-insulating windows.
You can alwayas ask to our team but we’re not able to guarantee specific apartments or floor levels.
Yes, please contact the platform where you made your reservation. Refunds are handled according to the rate and conditions you booked. If you booked directly through our website, feel free to email us at [email protected] and we’ll be happy to help.
No, we don’t provide a separate contract. By making a reservation, you simply agree to our Terms and Conditions.
Yes, the building is equipped with lifts.
No, please plan to pick up your parcel yourself or have it delivered to the nearest parcel shop.
Please contact our Support team immediately. Any damages may be charged depending on the extent.
No, extra beds are not available in the apartments.
Please contact our Support team as soon as possible. We will do our best to assist you.
Yes, all apartments are equipped with a hairdryer.
No worries — your access code can be retrieved by contacting our Support team.
No, candles and open flames are not permitted for safety reasons.
No, power adapters are not provided.
Yes, the building is equipped with fire safety systems in accordance with regulations.
Yes, all apartments with a kitchen are equipped with a kettle and a coffee machine.
Requests can be noted, but specific locations cannot be guaranteed.
No, slippers are not provided.
Yes, the building is secured with controlled access and digital entry systems.
Yes, all rooms are equipped with heating to keep you warm and comfortable.
No, we do not provide official residency registration or proof of residence for long-term accommodation.
Unfortunately, we do not offer luggage storage, as we do not have a reception area.
Yes — guests must be 18 or older, or accompanied by an adult. Please note that if the accompanying adult is not the child’s parent, a letter of authorisation signed by the child’s parent or guardian must be presented.
The number of guests permitted varies depending on the booking category, with a maximum of 3 people.
Our support team is here for you 24/7 — ready to help with anything you may need throughout the day. Please contact the phone number: +420 277 096 209.
No, this service is currently not available.
All our rooms are designed to accommodate up to 2 guests. Only superior rooms are equipped with a sofa bed and can accommodate an additional guest.
City Pop 2NIGHT Paris
Check-in from 3:00 P.M. Checkout until 11:00 A.M. Check-in must be completed online before arrival. After completion, you will receive your access codes.
Yes, taxes are included in the price.
Yes, a luggage room is available free of charge on the day of arrival starting from 8:00 A.M. Access will be given by hotel staff.
Simply leave the room and close the door.
After the check out time, you cannot enter your room again. Please make sure to leave anything that belongs to City Pop inside the apartment.
Rooms do not have kitchens, only a kettle and coffee machine.
Yes, cleaning is provided every 3–4 days including linen change
Unfortunately, no- pets aren’t permitted – unless they are service dogs (documents are required). Thank you for understanding.
Yes, we can provide an invoice upon request. If you need it, please contact us at [email protected], and we will be happy to assist you.
Yes, but it depends on the policies of the booking website you used. Please contact the support team of that platform for assistance with any changes.
Yes, the building is fully accessible for wheelchair users. There is also one room ideally designed to be accessible for wheelchairs.
In case of any emergency, call 112.
Police: 17
Fire brigade: 18
Ambulance: 15
Yes, ironing facilities are available in the laundry room
Yes. To ensure a comfortable and relaxing stay for all our guests, we kindly ask that noise levels be kept to a minimum between 10:00 P.M and 6:00 A.M. During these hours, please avoid loud music, parties, or other activities that may disturb other guests.
No, our rooms don’t have balconies, but they are cozy and comfortable.
Yes, baby cots are available upon request. – just contact our support team in advance at +33 186 542 180 or email us at [email protected], and we’ll be happy to arrange it for you.
We do not have a dedicated waste disposal room. The bins inside the apartments are emptied during each cleaning service, and additional bins are available on the ground floor if needed.
Please contact our support team at +33 186 542 180 or email us at [email protected] — we’ll be happy to help.
The property does not provide parking, so guests will need to make their own arrangements if parking is required.
Please contact our support team at +33 186 542 180 or [email protected]. The support team is available for you 24/7
Unfortunately, we don’t have secured bike spots in the building.
No, smoking is strictly prohibited anywhere inside the building, including on balconies and terraces. Please note that a fee of EUR 200.00 will be charged in case of smoking. Triggering the smoke alarm inside the room may result in a fee of EUR 180.00.
No, unfortunately we do not offer laundry facility in this building.
We currently do not offer apartment viewings. However, you can be sure you will receive a comfortable apartment within the category you selected.
Yes, we’re conveniently located just 600 meters from Porte de Versailles station (Metro, Bus and Tram).
No, monthly stays are not available. The maximum stay is 28 days.
Check-in starts at 3:00 P.M, however you can contact our support team in advance to ask, and if your apartment is ready earlier, we will do our best to check you in.
Check-out is at 11am, however you can contact our support team in advance, and if possible, we will try to accomodate your request.
We don’t have a physical reception, so all check-ins are handled online — quick, simple, and available anytime. Our customer support team is happy to assist you 24/7
No worries — your door code works 24/7, so you can arrive whenever you like. Just make sure to complete the check-in before 9:00 P.M.
If you have successfully completed the online check-in, you will receive your access code on the day of check-in. Please remember that you can check-in online from the day of your booking onwards – it only takes a moment. And if you need anything along the way, our support team is always ready to help.
Yes, a valid ID or passport is required and will be uploaded online during the check-in process.
Yes, please contact us to extend your stay.
Yes, you can complete it using a laptop, tablet — whatever is most convenient for you.
There are no keys, access is fully digital.
Yes — high-speed Wi-Fi is included, so you can stream, work, or relax online without any interruptions
Yes, fresh towels and clean bed linens are included for your comfort.
Yes, every room comes with its own TV for your entertainment.
Yes, fresh towels and clean bed linens are included for your comfort.
Yes, please contact our Support team, and they’ll be happy to take care of everything for you. Just note that your request cannot be accomodated all day long (e.g. during night).
Unfortunately not, there is not dishwasher in the room.
Yes, all our rooms are equipped with blackout curtains to ensure a comfortable, restful sleep.
Unfortunately there is not microwave in the room.
Yes, safes are available in the rooms.
We can’t guarantee a specific apartment, but we can try to accomodate your request. In any case, please note that all our units are equipped with sound-insulating windows.
You can alwayas ask to our team but we’re not able to guarantee specific apartments or floor levels.
Yes, please contact the platform where you made your reservation. Refunds are handled according to the rate and conditions you booked. If you booked directly through our website, feel free to email us at [email protected] and we’ll be happy to help.
No, we don’t provide a separate contract. By making a reservation, you simply agree to our Terms and Conditions.
Yes, the building is equipped with lifts.
No, please plan to pick up your parcel yourself or have it delivered to the nearest parcel shop.
Please contact our Support team immediately. Any damages may be charged depending on the extent.
No, extra beds are not available in the apartments.
Please contact our Support team as soon as possible. We will do our best to assist you.
Yes, all apartments are equipped with a hairdryer.
No worries — your access code can be retrieved by contacting our Support team.
No, candles and open flames are not permitted for safety reasons.
No, power adapters are not provided.
Yes, the building is equipped with fire safety systems in accordance with regulations.
Yes, all apartments with a kitchen are equipped with a kettle and a coffee machine.
Requests can be noted, but specific locations cannot be guaranteed.
No, slippers are not provided.
Yes, the building is secured with controlled access and digital entry systems.
Yes, all rooms are equipped with heating to keep you warm and comfortable.
No, we do not provide official residency registration or proof of residence for long-term accommodation.
Yes, a luggage room is available free of charge on the day of arrival starting from 8:00 A.M to 7:00 P.M. Access will be given by hotel staff.
Yes — guests must be 18 or older, or accompanied by an adult. Please note that if the accompanying adult is not the child’s parent, a letter of authorisation signed by the child’s parent or guardian must be presented.
The number of guests permitted depends on the category of booking, with a maximum of 2 adults.
Our support team is here for you from 24/7 — ready to help with anything you may need throughout the day. Please contact the phone number: +33 186 542 180
No, this service is currently not available.
All our rooms are designed to accommodate up to 2 guests.
Not all apartments have desk or working space, but we have the home office area on the ground floor
We have a coworking space and a common area equipped with a hot drink machine serving coffee, tea or a nice hot chocolate.
City Pop 2NIGHT Prague
Check-in from 3:00 P.M. Checkout until 11:00 A.M. Check-in must be completed online before arrival. After completion, you will receive your access codes.
You’ll conveniently pay the city tax online as part of the check-in process — quick, easy, and all done in a few clicks. The amount is CZK 50 /day/person.
Please use the Radical Storage service — they have locations all around the city, and the nearest one is close to the I.P. Pavlova metro station.
Simply leave the room and close the door.
After the check out time, you cannot enter your room again. Please make sure to leave anything that belongs to City Pop inside the apartment.
All units come with a fully-equipped kitchen, except for the Easy category.
For Easy rooms, we provide a kettle and a coffee machine to make your stay just as comfortable.
Yes, for short stays, cleaning is provided every 3–4 days. For long stays (more than 28 days) we clean your room every 2 weeks (+/-1day) to keep your space fresh and comfortable throughout your stay.
Unfortunately, no- pets aren’t permitted – unless they are service dogs (documents are required). Thank you for understanding.
Yes, we can provide an invoice upon request. If you need it, please contact us at [email protected], and we will be happy to assist you.
Yes, but it depends on the policies of the booking website you used. Please contact the support team of that platform for assistance with any changes.
Yes, the building is fully accessible for wheelchair users. There also room ideally designed to be accessible for wheelchairs.
In case of any emergency, call 112.
Police: 158
Fire brigade: 150
Ambulance: 155
Yes. To ensure a comfortable and relaxing stay for all our guests, we kindly ask that noise levels be kept to a minimum between 10:00 P.M and 6:00 A.M. During these hours, please avoid loud music, parties, or other activities that may disturb other guests.
Only some units include balconies, and we cannot guarantee that your room will have one. Thank you for your understanding.
Yes, baby cots are available upon request. – just contact our support team in advance at +420 277 096 209 or email us at [email protected], and we’ll be happy to arrange it for you.
You can dispose of your trash in our waste room, located outside the building near the garage entrance on the left side. Use your door code to access it. Please do not leave any garbage near the garage or on the street, as the city may issue fines starting from EUR 150,00.
Please contact our support team at +420 277 096 209 or email us at [email protected] — we’ll be happy to help.
Parking is not included. Please use the Mr.Parkit app — and don’t forget to apply our special discount code CITYPOP10 for a better rate.
Please contact our support team at +420 277 096 209 or [email protected]. The support team is available for you 24/7
Unfortunately, we don’t have secured bike spots in the building
No, smoking is strictly prohibited anywhere inside the building, including on balconies and terraces. Please note that a fee of EUR 200.00 will be charged in case of smoking. Triggering the smoke alarm inside the room may result in a fee of EUR 180.00.
Laundry is available in the building (floor -1). We use the WeWash system — just download the app, and you can easily use both the washing machines and dryers.
Yes, it is possible to view the apartment before booking. Please send us an email at [email protected] to schedule an appointment to see the room category you wish to book.
Yes, we’re conveniently located just 150 meters from the I.P. Pavlova metro station.
Yes — monthly stays are available.
Check-in starts at 3:00 P.M, however you can contact our support team in advance to ask, and if your apartment is ready earlier, we will do our best to check you in.
Check-out is at 11am, however you can contact our support team in advance, and if possible, we will try to accomodate your request.
We don’t have a physical reception, so all check-ins are handled online — quick, simple, and available anytime. Our customer support team is happy to assist you 24/7
No worries — your door code works 24/7, so you can arrive whenever you like. Just make sure to complete the check-in before 9:00 P.M.
If you have successfully completed the online check-in, you will receive your access code on the day of check-in. Please remember that you can check-in online from the day of your booking onwards – it only takes a moment. And if you need anything along the way, our support team is always ready to help.
Yes, a valid ID or passport is required and will be uploaded online during the check-in process.
Yes, please contact us to extend your stay.
Yes, you can complete it using a laptop, tablet — whatever is most convenient for you.
There are no keys, access is fully digital.
Yes — high-speed Wi-Fi is included, so you can stream, work, or relax online without any interruptions
Yes, fresh towels and clean bed linens are included for your comfort.
Yes, every room comes with its own TV for your entertainment.
Yes, we provide all the essentials, including shower gel and shampoo, so you can travel light and feel at home.
Yes, please contact our Support team, and they’ll be happy to take care of everything for you. Just note that your request cannot be accomodated all day long (e.g. during night).
Yes, in all apartments that include a kitchen.
Yes, all our rooms are equipped with blackout curtains to ensure a comfortable, restful sleep.
Yes, every unit that has a kitchen is equipped with a microwave.
No, safes are not available in the rooms.
We can’t guarantee a specific apartment, but we can try to accomodate your request. In any case, please note that all our units are equipped with sound-insulating windows.
You can alwayas ask to our team but we’re not able to guarantee specific apartments or floor levels.
Yes, please contact the platform where you made your reservation. Refunds are handled according to the rate and conditions you booked. If you booked directly through our website, feel free to email us at [email protected] and we’ll be happy to help.
No, we don’t provide a separate contract. By making a reservation, you simply agree to our Terms and Conditions.
Yes, the building is equipped with lifts.
No, please plan to pick up your parcel yourself or have it delivered to the nearest parcel shop.
Please contact our Support team immediately. Any damages may be charged depending on the extent.
No, extra beds are not available in the apartments.
Please contact our Support team as soon as possible. We will do our best to assist you.
Yes, all apartments are equipped with a hairdryer.
No worries — your access code can be retrieved by contacting our Support team.
No, candles and open flames are not permitted for safety reasons.
No, power adapters are not provided.
Yes, the building is equipped with fire safety systems in accordance with regulations.
Yes, all apartments with a kitchen are equipped with a kettle and a coffee machine.
Requests can be noted, but specific locations cannot be guaranteed.
No, slippers are not provided.
Yes, the building is secured with controlled access and digital entry systems.
Yes, all rooms are equipped with heating to keep you warm and comfortable.
No, we do not provide official residency registration or proof of residence for long-term accommodation.
Unfortunately, we do not offer luggage storage, as we do not have a reception area.
Yes — guests must be 18 or older, or accompanied by an adult. Please note that if the accompanying adult is not the child’s parent, a letter of authorisation signed by the child’s parent or guardian must be presented.
The number of guests permitted varies depending on the booking category, with a maximum of 3 adults or 2 adults and 2 children.
Our support team is here for you from 24/7 — ready to help with anything you may need throughout the day. Please contact the phone number: +420 277 096 209.
No, this service is currently not available.
Yes, if the category has a kitchen , it comes fully stocked with everything you need to cook comfortably. You’ll find plates, cups, cutlery, pots, pans, and all the essentials to make you feel right at home.
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