What is City Pop?
Where are the City Pop apartments located?
Who is City Pop for?
City Pop is the perfect solution for smart people like you. From international entrepreneurs, self-employed professionals, students to free movers in general. But also for people who are searching for practical, competitively priced, fully served and flexible apartments, whether for work, study or lifestyle reasons.
For how long can I stay in a City Pop?
The minimum period is 4 weeks, the maximum 52 weeks; As we are pretty sure you will stay longer, a new booking is always possible depending on our apartments’ availability.
How big are the City Pop apartments?
Is smoking in the apartments permitted?
Are pets inside the apartments allowed?
Are City Pop apartments wheelchair accessible?
Which services are included in City Pop?
Click HERE to discover the standard services that are offered at City Pop.
Which are the on-demand services?
We power our apartments with a wide range of on-demand services. Benefit of the service you need, when you need it. Find out more HERE
How do I book for a service?
How often does my apartment get cleaned?
How do I receive my mail?
Do the apartments have Wi-Fi access?
Is there parking available?
How do I book my apartment?
Can I modify or cancel my reservation?
A cancellation is a priori not possible after your booking, but for any inquiries feel free to contact us, and we will do our best to find a solution.
At what time is the check-in?
Check-in is always on Sunday, after 5 pm you can have direct access to your City Pop Apartment. Everything is designed for a quick and self check-in. If you might like to have someone welcoming you, just let us know and we will be there!
How do I check-in?
You just need to have the App installed on your device: the first access must be done with it. In fact, both the main door and your apartment door will be opened with our App. Then, the only thing you’ll need to do is fill in a quick survey form where you confirm your apartment is exactly how it has to be.
How do I check-out?
At what time is check-out?
On Sunday befone 10 am; you are asked to leave the apartment by this time and take off all your personal belongings, so that we can prepare it for the next guest. If you need a temporary storage for your luggage / items, you can temporarily rent a storage box through the City Pop App.
Where do I find the City Pop App? Is the City Pop App available for iOS and Android?
The App is available for iOS and Android and you can find it on the App Store or in the Play Store.
What is the City Pop App for? Do I need the App for my stay?
The City Pop App is the heart of your unforgettable experience with us. You can manage your entire stay at City Pop, including all the booking phase (from creation, management and payment of your stay). With the App you’ll safely access both the building and your apartment. But most of all, with the App you’ll be able to discover and benefit from all the available on-demand services.
I’ve lost my phone or my phone is out of battery. How do I enter the apartment?
There is also the possibility of having one or more physical badges in addition to the opening with your smartphone, contact us for more information.
Payment & Conditions
Do I need to pay online for my booking?
This allows you to manage and control all your activities from one device.
What kind of credit cards does City Pop accept?
Do I have to pay a security deposit or caution?
Yes, worth 200.- CHF. While for your stay we will ask you only for a prepayment of up to 8 weeks.